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Contact the OUR The Office of the University Registrar provides service to the university community. Please use the information below to identify the appropriate contact. By contacting the OUR based on specific needs, the OUR personnel can respond to inquiries and provide assistance as quickly as possible. AU Central provides on-campus immediate assistance for students requesting the services of the Office of the University Registrar, Financial Aid, and Student Accounts. AU Central is located in Asbury 201, and is open Monday, Tuesday, Thursday, and Friday from 9 AM - 5 PM, and on Wednesday from 10 AM - 5 PM. Please note the office is closed weekdays from 12 PM - 1 PM. Contact AU Central by email at aucentral@american.edu or by phone at 202-885-8000. Note: Please write to only one of the following emails per request. OUR Email Directory Services registrar@american.edu General inquiries, student assistance academic_scheduling@american.edu Classroom scheduling, course section creation and changes degreeaudit@american.edu Degree audit set-up graduation_services@american.edu Graduation, degree clearance, diplomas OUR_reports_security@american.edu Security access requests, operational reports, registrar website updates record_services@american.edu Grading, incompletes, study abroad, tools of research registration_services@american.edu Current term registrations, cohorts, degree/enrollment verification inquiries, withdrawals/separation, preregistration emails reg_online@american.edu Online program support SET_services@american.edu Student Evaluations of Teaching (SET) transcript_services@american.edu Transcript requests transferarticulation@american.edu Transfer credit articulation OUR Personnel Directory
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